Interviewing and Screening Volunteers

An interview is a conversation with a purpose. This conversation provides a framework for you to get to know the prospective volunteer and for the volunteer to get to know you and your organization. Information garnered in the interview is invaluable as you look for service placements that fit your volunteers and as you find ways to maximize the volunteer opportunity for all concerned.

Interviews vary based on the complexity of the opportunity. As the service opportunity grows in complexity so too does the interview. As a rule of thumb, interviewing protocols for volunteers parallel those utilized for salaried positions, including securing personal and background reference checks for positions that require this level of scrutiny. Less intensive service opportunities and group projects are generally handled more informally often involving simple record keeping so that you are able to follow-up with volunteers and invite them back for additional service opportunities.