Documents

The ServiceLeader.org document library provides full texts of reports and papers on all aspects of volunteerism, as well as documents helpful to practicioners in the field.

Handbooks and Guides
  • Measuring the Difference Volunteers Make: A Guide to Outcome Evaluation for Volunteer Program Managers
  • The Virtual Volunteering Guidebook


  • Papers and Reports
  • The Investigator
  • How Can We Help? Nonprofit Boards and the Volunteer Program
  • The Future of Volunteering: Children under the age of 14 as Volunteers
  • Family Volunteering and Youth Engagement in the Non-Profit Sector: An Analysis of Benefits
  • Engaging Disengaged Youth in the 21st Century: A Guide for Understanding the Trends & Meeting the Challenges
  • Why Nurses? Nurses and Volunteering: A Perfect Match
  • Formal Volunteering by the Elderly: Trends, Benefits, and Implications for Managers
  • Corporate Volunteers in Arts Organizations Giving Beyond Money; Volunteering Beyond Ushering
  • Best Practices in Employee Volunteerism: Corporate Volunteer Councils, Volunteer Centers, and Nonprofit Organizations Partner to Strengthen Communities and Improve Performance
  • Including the Developmentally Disabled in Traditional Volunteer Programs: Why Organizations Should Do It, and How to Get There
  • Volunteer Lobbyists: Utilizing Nonprofits’ Advocacy Assets
  • Volunteerism and Youth: Survey of Student Volunteerism at The University of Texas
  • Investing in Volunteerism: The Impact of Service Initiatives in Selected Texas State Agencies


  • Virtual Volunteering
  • The Virtual Volunteering Guidebook