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A key to successful involvement of volunteers is knowing how to delegate tasks to volunteers, knowing how to build trust in volunteer abilities, and encouraging other staff to do the same. Although the resources listed below are focused primarily on working with paid staff, the information can be very helpful to volunteer managers as well.

• Tesseracts
  Addresses a wide range of management concepts. Interesting global approach.

• The Virginia Organizing Project
  Short, concise article.

• The Mythical Team Leader By Russ Finney
  Short white paper easy to read; addresses leadership and development of individual capacities.

• The Art of Delegation
  Written by by Gerard M Blair, a senior lecturer at the University of Edinburgh, Department of Electrical Engineering, which may sound odd but shows a refreshing open minded approach (scientific in its empirical sense).

• Giving It Away - The Art of Delegation
  Short article by Paul Lemberg stating the essentials; good synthesis. Includes a link to subscribe to 'Creating breakthroughs'.

• PERSONNEL DEVELOPMENT How To... Delegate Effectively
  A set of complete articles organized in a go-through modules style that address a number of subjects in some depth. Modules can accessed online.

• The Art of Delegation
  Women Into Self Employment network link. A clear and easy to follow introductory article.

• Using Dis-Un-Empowerment to Build Customer and Employee Loyalty
  Oriented to customer satisfaction and retention. It may seem misleading at first but worth reading through.

• Employee Empowerment. What Does it Really Mean?
  by Kimberly Luckert