Handbook for Online Volunteers
 
Preventing and Dealing With Computer Viruses

The nature of online volunteering means a lot of contact between computers -- emails, attachments, transfers of files, etc. Because of this interaction, volunteers and organizations can be at risk for transmitting computer viruses between each other.

Most computer viruses are merely annoying -- the most common reported by VV Project volunteers are those that alter Microsoft Word macro functions, and those that attach meaningless files to emails. But there are a few that can lead to system crashes and other serious problems, such as the "Melissa" virus of April 1999, which launched emails with a virus attached to everyone in a user's address book without the user knowing about it.

Often, nonprofit and public sector organizations don't have a lot of understanding about computer viruses -- they don't know how to distinguish between real virus warnings and the many "hoax" warnings that permeate the Internet, or they don't know how to tell when a computer is infected by a virus, let alone how to clean it.

When you work with an agency online, be sure to ask them what kind of virus software they have and if they update it regularly; also tell them what kind of virus software you use and make sure that you, too, upgrade it regularly (most manufacturers post free updates on their web sites at least every quarter). One of your online tasks could be to let the organization know when an upgrade for their particular virus software is available, and how to download it and install it on their various computers.

VV Project volunteers have provided the following index of links to sites to educate you about computer viruses, and to help you prevent computer viruses from infecting your computer and from being passed on from your computer to someone else.

 
Index of Anti-Virus Resources

 
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The Handbook for Online Volunteers was created by:
The Virtual Volunteering Project
http://www.serviceleader.org/vv/
 
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If you find this or any other Virtual Volunteering Project information helpful, or would like to add information based on your own experience, please contact us.